Terms and Conditions - Hedge Trimming Whitechapel
Welcome to our Hedge Trimming Whitechapel services. By engaging with our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Services Provided
We offer professional hedge trimming services, including shaping, pruning, and maintenance of hedges to ensure their health and aesthetic appeal.
1.1 Scope of Work
- Trimming hedges to the desired shape and size
- Pruning dead or overgrown branches
- Cleaning up clippings and debris post-service
- Providing maintenance advice for hedge care
2. Booking and Scheduling
Appointments can be made through our booking system. We strive to accommodate your preferred schedule, but appointments are subject to availability.
2.1 Confirmation
Upon booking, you will receive a confirmation email with the details of the service. It is your responsibility to ensure the accuracy of the provided information.
3. Payment Terms
Payment for services rendered is due upon completion of the job unless prior arrangements have been made.
3.1 Accepted Payment Methods
- Cash
- Credit/Debit Cards
- Bank Transfers
3.2 Invoices
Invoices will be issued after the completion of services and must be settled within 14 days of receipt.
4. Cancellation Policy
If you need to cancel or reschedule a service, please notify us at least 48 hours in advance to avoid any cancellation fees.
4.1 Late Cancellations
Cancellations made less than 48 hours before the scheduled service may incur a fee equivalent to 50% of the total service cost.
5. Liability
While we take utmost care in providing our services, we are not liable for any unforeseen damages caused during the trimming process, including but not limited to property damage or injury.
5.1 Insurance
Our company maintains comprehensive liability insurance to cover any potential incidents during service delivery.
6. Customer Responsibilities
Customers are responsible for ensuring that the area to be trimmed is accessible and free from obstacles that may hinder our work.
6.1 Property Access
Please provide clear access to the areas requiring trimming and inform us of any specific instructions or concerns prior to the service.
7. Service Guarantees
We guarantee that our services will be performed with professionalism and attention to detail. If you are unsatisfied with our work, please notify us within 7 days for remediation.
7.1 Satisfaction Guarantee
Your satisfaction is our priority. We will address any valid concerns to ensure you are pleased with the results.
8. Privacy Policy
We respect your privacy and are committed to protecting your personal information. All data collected during booking and service delivery is handled in accordance with our Privacy Policy.
8.1 Data Protection
Personal information is stored securely and is only used to facilitate service provision and communication.
9. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be communicated promptly and will take effect immediately upon posting.
9.1 Notification of Changes
Subscribers will be notified of significant changes via email or other contact methods provided.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Hedge Trimming Whitechapel operates.
10.1 Dispute Resolution
Any disputes arising from these terms will be resolved through arbitration in accordance with local laws.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.